SalesForce Training in Chennai

SalesForce is a social enterprise software-as- a-service and cloud computing provider. We Offer an excellent Training on Salesforce with Job Placement. Apart from the cloud computing and applications SalesForce is famous for Customer Relationship Management Products and this comprises of Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Chatter and Work.com. What is Customer Relationship Management will the next question that will arise in our mind?.

What is Customer Relationship Management?

Customer Relationship Management (CRM) refers to strategies and technologies a company uses for managing and analyzing the customers they have, their interactions with the customers and the complete data of a customer lifecycle. The basic goal of CRM is to improve the number of customer and business relationship and to increase the sales. These systems are designed to store the information about the customers across different channels and this is a single point of contact between customers and the company which includes direct mail, marketing materials and social media. This also gives information about the purchase history, buying preferences and Concerns. Hope this gives a basic over view about the customer relationship management. Now the next question you will have is about cloud computing.

What is Cloud Computing?

Cloud Computing is a network of servers or resources hosted on over the Internet to store and process data instead of using a local server or computer. The advantage of cloud is you don’t have to build and maintain the server or computers in-house and also you can pay for the number of resources you use. The flexibility of increasing or decreasing the resource is possible and you don’t have anything before you use and thus cloud computing is now the most successful technology and used by the top leading companies.

Now SalesForce is available on the cloud which means no hardware and software required for this CRM tool. Using SalesForce needs you to employ accounts, contact, opportunities, leads and campaigns for keeping track of the sales process and lead generation efforts. Accounts are the customers and companies you are dealing with, contacts are the people whom you are dealing in each of the company and opportunities are the deals we are making with the companies. SalesForce basically is account-centric CRM and thus contacts and opportunities are linked to their respective accounts. Campaigns is the way used in SalesForce for keeping tracking of our marketing efforts and this generates leads. Leads are nothing but the companies that show interest in our products but cannot be taken to next level.

Join with us for the best Salesforce Training in Chennai.

Salesforce Training in Chennai
Salesforce Training in Chennai
Salesforce Training in Chennai
Salesforce Training in Chennai
Salesforce Course in Chennai
Salesforce Course in Chennai